One inbox for every channel a client uses to reach you
Mailboxes and marketplace chats merged into a single thread list, each with an AI deal panel that summarises the scope, sets the stage and names the next action.
That works, let’s begin
Portfolio site for a DoP
Indexing issue diagnosis
Waiting on milestone
CRM cleanup & validation for ~4k contacts. Scope confirmed — ready to quote.
Inside Velocity Inbox
Any IMAP or SMTP mailbox
Connect the mail you already have. No forwarding rules, no separate client, no migration.
Marketplace conversations
Freelance marketplace chats land in the same list as email, from multiple connected profiles at once.
An AI deal panel
Each thread carries a scope summary, a suggested pipeline stage and a short list of next actions drawn from the conversation itself.
Assignment and escalation
Hand a thread to a teammate with its full context, or let it escalate automatically when a deal needs a person.
Copilot or autopilot
Let the AI draft and wait for approval, or let it answer directly on threads you have cleared for it.
Team and project chat
Internal direct and group messaging, plus a per-project thread that clients can join. Turn any message into a task.
Read the thread once, not four times
The panel beside every conversation states what the client actually asked for, what has been agreed, which pipeline stage the deal belongs in, and the two or three things that would move it forward. When you hand the thread to a colleague, that context goes with it.
- Scope and agreement summarised from the real thread
- Suggested stage with a reason you can overrule
- Next actions, ticked off as they happen
That works, let’s begin
Portfolio site for a DoP
Indexing issue diagnosis
Waiting on milestone
CRM cleanup & validation for ~4k contacts. Scope confirmed — ready to quote.
Answer at 3am without sounding like a robot at 3am
Autopilot handles qualification the way a project manager would: it asks the clarifying question, confirms scope back to the client, and stops and escalates the moment the conversation needs a human decision. You choose per thread whether it drafts or sends.
- Per-thread copilot or full autopilot
- Automatic hand-off when a decision needs a person
- Every AI action logged against the conversation
That works, let’s begin
Portfolio site for a DoP
Indexing issue diagnosis
Waiting on milestone
CRM cleanup & validation for ~4k contacts. Scope confirmed — ready to quote.
Better together, fine on their own
Each product stands alone. These share the same records, so adding one needs no integration work.
Questions we get asked
Which channels are live today?
Email over IMAP and SMTP, and Freelancer.com marketplace conversations. WhatsApp and Meta direct messages are built on the same channel layer and are next in line.
Do I have to let the AI send messages?
No. Copilot mode drafts and waits for you. Autopilot is opt-in per thread, and it hands the conversation back to a person whenever a decision is required.
Can two people work the same inbox?
Yes — that is the point. Threads can be assigned, escalated and followed up, with read receipts so nobody double-answers a client.
See Velocity Inbox on your own work
A 20-minute call on your real workflow — your projects, your pipeline, your numbers. We will tell you plainly if it is not a fit.